The second-hand marketplace Shoppers Voice Displeasure About Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Response
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.
